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Shipping and Freight Policy
At Austin Hose, we have updated our shipping structure to provide clearer pricing and more consistent value across all online orders.
2% Online Order Discount
Effective November 3, 2025, Austin Hose transitioned from a free freight model to a simplified pricing structure:
• All web orders receive a 2% discount
• No freight threshold is required to qualify
• The discount is automatically applied at checkout
• Savings are reflected directly on your order total
This approach ensures every online customer receives immediate value, regardless of order size.
LTL / Freight Shipments
For web orders that ship via LTL or common carrier freight:
• Orders of $2,500 or more qualify for one prepaid freight shipment
• Applies to standard pallets only
• Pallets must not exceed 48" x 48"
• Multiple pallets, oversized pallets, or special handling may result in additional freight charges
• Expedited services are not included in prepaid terms
Freight eligibility is determined by merchandise total before tax and after the 2% web discount.